PRIVACY POLICY

Your privacy matters to us. This Privacy Policy explains how Lucimae Design Studio ("Lucimae," "we," "us") collects, uses, and protects your personal information when you visit lucimae.com or make a purchase.

1. Information We Collect
We may collect the following types of information:
Information you provide directly:

Name and email address (when signing up for our email list or downloading a freebie)
Billing and payment information (processed securely through third-party payment processors)
Messages you send us via email or contact forms

Information collected automatically:

Browser type, device, and IP address
Pages visited and time spent on our site
Referral source (how you found us)


2. How We Use Your Information
We use the information we collect to:

Process and fulfill your orders
Deliver digital products and freebies you've requested
Send you email communications you've opted into (tips, new template launches, promotions)
Improve our website and product offerings
Respond to your questions and support requests
Comply with legal obligations

We will never sell your personal information to third parties.

3. Email Marketing
If you subscribe to our email list or download a free resource, you agree to receive emails from Lucimae. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We use a third-party email marketing platform to manage our list and send communications.

4. Payment Processing
All payments are processed through secure third-party processors (such as Stripe or PayPal). Lucimae does not store your full credit card or payment details on our servers. Please review your payment processor's privacy policy for more information on how they handle your data.

5. Cookies & Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This helps us improve your experience and our content. You can disable cookies through your browser settings, though some features of the site may not function as intended.

6. Third-Party Services
We use trusted third-party services to operate our business, including but not limited to:

Showit — our website platform
Email marketing platforms (e.g. Flodesk, Mailchimp, or similar)
Payment processors (e.g. Stripe, PayPal)
Analytics tools (e.g. Google Analytics)

Each of these services has its own privacy policy governing how they handle your data.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us at luci@lucimae.com.

8. Your Rights
Depending on where you are located, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for email communications at any time

To exercise any of these rights, contact us at luci@lucimae.com.

9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

11. Contact
If you have any questions about this Privacy Policy, we'd love to hear from you.
💌 luci@lucimae.com
🪩 lucimae.com